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The Right Place

User Groups

What is a User Group?
West Michigan manufacturers are improving their competitiveness by joining with their peers in facilitated User Groups. Through the Michigan Manufacturing Technology Center-West (The Center), you can join with other small and mid-size manufacturers to accelerate improvements at your company.

In a user group, you will learn through useful improvement ideas shared by members from other companies in the group, input from experienced facilitators, and by working directly on shop floors. When you learn from each other, you can avoid costly mistakes that might otherwise be made going it alone.

Why Join a User Group?
Simply put, it is the best dollar-for-dollar investment you can make in training. You'll learn the most information in the least amount of time, working in a collaborative team environment.

  • Low-cost solution
  • Minimal time commitment
  • Peer-to-peer learning
  • Measurable results
  • Great way to network with area businesses

Please note that start dates listed for User Groups are tentative. User Groups will launch when a suitable number of participants have joined to ensure value in the peer-to-peer learning environment.

The Center User Group Offerings

*= New User Group

*Automation Roundtable User Group: The Automation Roundtable User Group is designed to explore the most important aspects and details of successfully implementing and sustaining automation and advanced manufacturing technologies. The objective of this user group is to have an open discussion on automation topics, to share experience and expertise, and develop a local network among the participants. Proposed Start Date: September 24, 2020

*Mid-Level Management App-Based User Group: The Mid-Level Manager User Group is designed for managers and leaders working to improve their performance management systems. This user group will initially assist participants to get a quick start after the COVID-19 slow-down, but will provide an overview of continuous improvement-focused, simple and sustainable management systems. Proposed Start Date: September 17, 2020

*Quality Systems User Group: The participants of the Quality Systems User Group (QSUG) receive professional guidance in the field of Quality Engineering and Quality Systems implementation. This group targets increased ideation and potential solutions. This is accomplished through a flexible group learning agenda. QSUG members share experiences and ideas in an open, roundtable style environment. QSUG members can expect to leverage this pool of knowledge to current problems and pain points. Proposed Start Date: October 2, 2020

Plant Managers Networking Group: Members of this user group participate in lectures, tours and open discussion on topics such as continuous improvement methods, quality systems requirements, leadership, team building, performance metrics, supply chain management, best practices and technology. Each company will develop a peer network and sounding board to discuss new ideas, techniques and improvement opportunities.

Sales Growth & Retention User Group: This results-focused user group is developed for sales teams in organizations wishing to grow and retain sales. Specific goals are to identify new customers and sales opportunities and increase and retain sales in their respective organizations, while maximizing profits. This user group pays back by tracking and delivering new and retained sales.

Shop Floor Lean: Provides the tools supervisors and lead people utilize to develop strategies and address issues in their work environment. Through shared learning with companies facing similar challenges, members develop and implement strategies for improved decision making and process improvement.

Supervisor Leader User Group: This user group from the Michigan Manufacturing Technology Center-West (The Center) is the most comprehensive and valuable training available for supervisors and organizations. The training program pays back through direct application of improvement, problem solving, and leadership methods and tools.

Zero Waste to Landfill: Encourages and assists businesses to prevent waste being sent to landfills. The user group will promote the Reduce, Reuse, Recycle hierarchy to help members keep materials otherwise destined to be landfilled into a productive closed-loop cycle of commerce through education, evaluation, research and joint activities.

Leadership Development for Coaching Daily Continuous Improvement User Group: The curriculum for this user group will start with a focus on understanding the principles/concepts of Improvement & Coaching Kata and TWI Job Methods, to learning how to implement these methods. Members will apply the skills learned to a real time Kata project at their company.


For more information on these user groups or other services provided by The Center, please contact us at thecenter@rightplace.org or 616.301.6247